FAQ

When will I receive my order?

We will deliver as below:

- Standard Delivery: delivery within two to five working days

- Express Delivery: order by 3.00 pm for delivery on the next working day (there are certain postcodes, usually in remote rural areas, where we cannot guarantee delivery within the timescales stated under Express Delivery, including, but not limited to, Northern Ireland, the Scottish Highlands and Islands, the Isle of Wight and the Isle of Man. Please allow extra time for the items to arrive. An express delivery order placed on a non-working day will be delivered on the second working day.

Note. A signature is required for all deliveries. An attempted delivery on the delivery date means that we have delivered on time.

Note. Please note that we reserve the right not to deliver an order if we believe that the address is not secure, for example, to a communal postal address of PO Box. If this affects an order you place, we will notify you as soon as possible. We do not deliver to BFPO addresses.

Does the Bosch Professional UK online shop offer international delivery?

The Bosch Professional UK online shop only delivers to the United Kingdom to include the Scottish Highlands and Islands, Isle of Wight and Isle of Man.

How much is shipping?

Standard Delivery is free of charge for all orders of £50 inc. VAT or more or £5.95 incl. VAT for orders less than £50 inc. VAT.

Express Delivery is £3.00 inc. VAT for all orders of £50 inc. VAT or more or £8.95 inc. VAT for orders less than £50 inc. VAT.

How can I check the status of my order?

You will receive an e-mail from us when your order is handed to our transport provider. The transport provider may provide a planned delivery date and time indication (if you have provided a contact telephone number as part of your address details).

How can I return merchandise purchased?

We want you to be totally satisfied with your purchase. If this is not the case, we offer free returns (including shipping) up to 14 days after you have received your product. To view our returns policy, please click HERE